Receptionist - State Farm Agent Team Member
Full Time • Atlanta, GA
Responsive recruiter
Benefits:
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Opportunity for advancement
- Paid time off
ABOUT THE ROLE:
As the first point of contact in our office, you'll set the tone for every client experience. We’re looking for a warm, organized, and professional team member who can manage front desk duties with confidence while providing seamless support to our agents and clients. This is a key role that helps our agency run smoothly and creates lasting positive impressions.
WHY KAITLIN PONCE STATE FARM:
When you join Kaitlin Ponce State Farm, you're not just stepping into a job—you're joining a team that values growth, purpose, and connection. Our office is built on a culture of trust, positivity, and drive. We believe in investing in our people, celebrating wins big and small, and creating a space where your contributions matter.
As the first point of contact in our office, you'll set the tone for every client experience. We’re looking for a warm, organized, and professional team member who can manage front desk duties with confidence while providing seamless support to our agents and clients. This is a key role that helps our agency run smoothly and creates lasting positive impressions.
WHY KAITLIN PONCE STATE FARM:
When you join Kaitlin Ponce State Farm, you're not just stepping into a job—you're joining a team that values growth, purpose, and connection. Our office is built on a culture of trust, positivity, and drive. We believe in investing in our people, celebrating wins big and small, and creating a space where your contributions matter.
- Team-First Culture: We support each other, communicate openly, and thrive together.
- Career Growth: Whether you're just starting out or ready to get licensed, we’ll help you level up.
- Recognition & Rewards: Hard work doesn’t go unnoticed here—expect performance bonuses and team celebrations.
- Purpose-Driven Work: Help people protect what matters most while building a career you’re proud of.
- Inclusive & Bilingual-Friendly: We proudly serve and hire from our local, diverse community.
This is more than a workplace—it’s a place to grow, connect, and succeed.
RESPONSIBILITIES:
- Greet customers warmly in person and over the phone, directing them to the appropriate team members.
- Manage appointment scheduling and office communications.
- Assist in handling incoming inquiries and maintaining customer records.
- Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
- Provide excellent customer service and follow up on customers needs.
- Support the team with various administrative tasks and projects.
QUALIFICATIONS:
- Previous experience in a receptionist or customer service role.
- Communication and interpersonal skills.
- Organizational and multitasking abilities.
- Comfortable with engaging in sales conversations.
- Basic computer skills, including Microsoft Office and CRM systems.
APPLY TODAY!
Follow us on Facebook & Instagram to learn more about our team and culture!
Follow us on Facebook & Instagram to learn more about our team and culture!
All applications will be reviewed within 24 hours, and we aim to respond to all applicants within 48 hours.
Compensación: $38,000.00 per year
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Atlanta, GA and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none